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Credit Unions are not-for-profit, and we could not function without the commitment and enthusiasm of volunteers.


Full training is provided for volunteers in all aspects of the credit union service. Experience in finance is not always necessary, but enthusiasm is essential. You can volunteer for whatever role you think would suit you best, such as: 

  • Administration – Maintaining records and handling financial data is an essential back-office function 
  • Board Member – elected by members to be responsible for the management and policies of the Credit Union 
  • Credit Committee Officer – makes decisions on loan applications 
  • Supervisory Committee Officer – responsible for internal audit of records and policies of the credit union 
  • Street team and promotion – assists with publicity, displays and leafleting 

What is involved? 

The amount of time a credit union volunteer gives depends entirely on the individual. It can vary from a couple of hours a fortnight to 3-4 hours a week. Anyone who is willing to help out is greatly appreciated. 

Benefits of Volunteering 

Volunteering with a credit union can lead to many transferable skills and experiences including: 

  • Marketing 
  • Committee skills 
  • Business planning 
  • Credit control 
  • Customer service 

Through involvement with credit union, volunteers also have the opportunity to: 

  • Gain skills and experience with a professional financial service provider 
  • Personal development 
  • Build your confidence and self-esteem 
  • Try new experience 
  • Improve and share their skills 
  • learn about money management 
  • meet new people 
  • make a significant contribution to serving their local community 
  • Many credit union volunteers go on to enjoy full time employment in the financial services industry. 

For an informal chat about the benefits of being a Credit Union volunteer please contact us. Tel: 01290 420044 Email: